This is our 2020 story, including some secret numbers, the things we built, team achievements, and our plans for charitable donations — Thank you to all of our clients, collaborators, advisors and team members this year. You make our work possible and mean so much. (PS if you like our illustrations and need an illustrator, get in touch with Beatrix, she’s awesome). This is our 2020 story, including some secret numbers, the…

This changing mat is made for mums because … 🤷 — Last week we bought some antibacterial, eco baby wipes from a company called Mum & You. They describe themselves on their homepage as follows: After we made the purchase we took the time to write to them to say we found their messaging around reinforcing a stereotype that explicitly and…

I’m definitely someone who has on many occasions argued something to death just to be right and one of the joys I’ve discovered over the… — I’m definitely someone who has on many occasions argued something to death just to be right and one of the joys I’ve discovered over the past few years is that of being wrong. This is probably obvious to most people but I had to figure it out so I thought…

George, our head of growth, said the other day that working through C19 is like living through an MBA exam question. We have just come out… — This post was originally part of a longer post called Managing anxiety in times of uncertainty and decreasing revenue but it felt like a deviation from the point of that article so I decided to pull it out to a separate post. George, our head of growth, said the other…

At Ticket Tailor, a service that provides ticketing to event organisers, we are of course feeling the damaging effects of the global… — At Ticket Tailor, a service that provides ticketing to event organisers, we are of course feeling the damaging effects of the global pandemic on our business in the form of (1) decreasing revenue, and (2) complete uncertainty of what’s to come next. You don’t need an MBA to know that…

I’ve been really fortunate to get a couple of public speaking opportunities lately. At Indie London in June I spoke about the journey of… — I’ve been really fortunate to get a couple of public speaking opportunities lately. In June I spoke at Indie London about the journey of growing Ticket Tailor, and last night I was on an expert panel hosted by FEInternational on the topic of growing a tech business.

Today we put a huge update live on Ticket Tailor that I’m really excited about. It has been in the planning for months and today we did a… — Today we put a huge update live on Ticket Tailor that I’m really excited about. It has been in the planning for months and today we did a smooth, quiet rollout of our new pricing! That doesn’t sound too radical but for a company that’s tagline used to be No…

When you are running your own business there’s an expectation that you want to grow it to be as big as possible. The media portrays getting… — When you are running your own business there’s an expectation that you want to grow it to be as big as possible. The media portrays getting funding, hiring staff, and moving into bigger offices as big milestones you should be aiming for. …